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COVID-19 Guidance

Your well-being is our top priority

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Covid-19

As always, the health and safety of all our guests and staff is our number one priority.

In line with government guidance, all of our hotels are open for both leisure and business guests.

We will of course be maintaining our high standards of cleanliness, social distancing measures, and the wearing of masks in all communal areas.

As we do our part, we would ask that everyone takes individual responsibility to keep themselves, their fellow guests and our staff safe. Please follow the Government guidance to make sure your stay is safe for everyone.





Guest

We're Good to Go award

We are proud to have been granted the Visit England's 'We're Good to Go' initiative in recognition of following government and industry COVID-19 guidelines.

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Flexible bookings

We know that plans change, now more than ever, so individual bookings can cancel free of charge by 3pm the day before arrival.

If you have an upcoming booking that...
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Restaurants

Team & Reception

Screens are fitted on the front desk to ensure you can speak to a member of our team face to face without any risk.

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Sales

Rooms

We've set new standards of cleanliness and are using products that will kill the virus so you don't need to worry.

Browse the room ser...
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Offers

Public Areas

Following government guidance, masks are to be worn in all hotel public spaces excluding bars and restaurants.

Sanitiser dispensers are in place Show More

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Awards
  • Bristol Life Awards 20181
  • South West Awards 20201
  • Bristol Lifestyle Awards 20191
  • Conde Nast Johansens Award 20191
  • Conde Nast Johansens Award 20201
  • AA Covid 19 Confident1
  • Were Good To Go Visit England1
  • Bristol life awards 2021
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